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🦠179: Generation P and Antifragile Business with Dr. MJC

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(Recorded 4/1/20) Dr. Michael J. Conseulos and I are back for part two of this week’s “huddle” as we discuss what’s in the news now, along with practical tips and tools for the business side of things.

What’s on your mind? Submit follow-up questions for a future COVID-19 conversation at http://pivotmethod.com/ask

Check out full show notes from this episode with links to resources mentioned at http://pivotmethod.com/179

Background on the Pivoting Around a Pandemic Podcast Series

Background from our kick-off to this Pivoting Around A Pandemic series, episode 159: With so much happening daily in the world and global economy around coronavirus, we’re all dealing with massive amounts of uncertainty, pivots at work, and for many—fear and anxiety that comes with not only the health concerns, but questions around how to maintain our livelihoods moving forward.

When Momentum member and pandemic expert Dr. Michael J. Consuelos reached out to offer himself as a resource to the JBE team and the MoMo community, I jumped at the chance to record a conversation for all of you as well, which has now turned into a full-blown series:

More about Dr. Michael J. Consuelos

Dr. Michael J. Consuelos is the Principal at MJC Solutions, a veteran-owned, small business that provides professional consulting and advisory services to organizations serving the healthcare sector. He has held several leadership roles in emergency preparedness and pandemic response since 1997.

His extensive experience includes leading a health system pandemic response to the 2009 H1N1 Pandemic. Dr. Consuelos’ coordination of the health system response with local, state, and federal authorities to maintain healthcare business continuity has been used as a model by other hospital systems.

Dr. Consuelos received his undergraduate degree from Princeton University and his medical degree from the University of Pennsylvania. He completed his pediatric training at Children’s Hospital of Philadelphia and the Walter Reed Army Medical Center. He received his Executive MBA from the Pennsylvania State University Smeal College of Business and is a Fellow of the American Academy of Pediatrics.

Topics Covered

  • Continuing our business continuity conversation

  • Massive unemployment and economic impact 

  • Self-imposed economic shut-down and slow-down

  • Transitioning businesses on medical community side, doing virtual care

  • Donald Miller’s advice for businesses, taking a page out of restaurants: batch cooking, simplify menu, bonus drinks, batch ordering 

  • The big talent shake-up

  • Rhizomic leadership: non-linear, expansive; nodal intersections

  • We have to evolve; pop-up and look at the real-time needs, finding new partnerships

  • Mike Michaelowicz’s Business Hierarchy of Needs

  • Creation of cash — baseline need

  • Stuck in old forms of communications

  • Don’t panic on the business front either; be patient, listen deeply, you will know when you are moved to act

  • Treat your employees in the same way 

  • Lower the bar; release the need to be productive

  • Generation P: how will we all be changed by this? 

  • Reflection questions: how was I well prepared personally? What did I miss? Business/career-wise: how was I well prepared, what am I proud of? What did I miss / what would I do differently next time? 

  • Who will choose to stay in a hurricane zone, and prepare even better for the next time if you still love the ocean view

  • Building the skill of situational awareness, constantly curious about what could go sideways 😃 

Resources Mentioned

Check out other episodes of the Pivot Podcast here. Be sure to subscribe wherever you listen, and if you enjoy the show I would be very grateful for a rating and/or review! Sign-up for my weekly(ish) #PivotList newsletter to receive curated round-ups of what I’m reading, watching, listening to, and new tools I’m geeking out on.