Create a Culture of Compelling Career Conversations

It can sometimes seem that high net growth employees have one foot out the door, particularly top performers who are seeking greater meaning and impact from their work.

However, when conducting interviews for Pivot, it was very rare that someone said their first choice was to leave their current job. It was only when they were stymied by bureaucracy at every turn toward greater growth that exasperated employees left.

Leaders care deeply about team retention and engagement, but don’t always have the tools to close the career development gap between an employee who has hit a ceiling and visibility into opportunities for growth within the company, even within their current role (which is where the most successful Pivots start anyway).

For those worried about “having 2,500 (or 250,000!) employees trying to Pivot tomorrow” as I often hear from leaders on the cusp of bringing a program like this into their organization, rest assured!

The Pivot Method is a simple, practical, four-stage framework used by forward-thinking organizations around the world to guide career development and career conversations — it’s a straightforward, powerful process that guides employees toward mapping their growth for the year ahead, starting within their current role.

Managers can apply this shared framework for conducting transformational career development conversations (with a strong emphasis on listening first, not jumping straight to advice-giving).

At one point during my tenure at Google we had over 15 personal development templates—clearly, templates were not the issue!

It’s the uncertainty of what might resonate most, and creating the time to step back from day-to-day tasks to reflect, understand what’s working best, what energizes each team member most, and then working together to design small, resonant experiments to pilot what’s next or take on stretch projects to foster greater growth and impact.

With Pivot programs in place, managers and employees have a shared language for navigating pivot points, and an even stronger jumping off point for more detailed personal development plans (if you offer that internally) and annual performance reviews.

Did you know . . .

  • When training is reinforced by in-the-field coaching, ROI increases 4x

  • 46% percent of employees say coaching by their manager is one of the best ways to reinforce new skills

  • More than 60% of employees are more likely to leave their job if their manager is a poor coach

  • The average manager devotes only 20% of their time to coaching

The new reality is career as a smart phone, not a ladder—dynamic, and customizable to each individual. 

Careers are not linear any more, but they are not random either.


  • Foster agility within employees and leaders and create a culture of adaptability and fluidity, helping employees pivot and plan next moves within their existing roles, while exploring additional small project experiments outside of their teams (if desired)

  • Keep high performers engaged: learning, growing, and involved in career development programs. If they are going to Pivot it’s important to show it can be done from within the company, even if it means a rotation program, 10% or 20% project or horizontal move.

  • Provide tools for managers, mentors and coaches to hold transformative career conversations with their team members; to better align individual goals and career aspirations with the team and company metrics and performance expectations — these do not have to be mutually exclusive — and help people Pivot, stretch, and grow even within their current role.

How We Can Work Together

  • Kick-off Keynote: interactive reflection-based workshop for employees: Map Your Growth for the Year Ahead

  • 90-minute Manager Sessions on Best Practices for Holding 1:1 Career Conversations with Your Team

  • Train-the-Trainer and Licensing if you’d like to scale Pivot programs globally throughout your organization to improve career development capabilities

  • Consulting to help you build, launch and measure an internal career advisor program (drop-in 1:1 coaching with senior-level leaders who dedicate a small portion of their time to this purpose)

If you are interested in working together, please submit an inquiry here » 

Past and Present Pivot Clients: